Available Position (Company name withheld)

• Deliver the Healthy Communities – Healthy Futures program, including wellness workshops, nutritional demonstrations, and health promotion clinics.
• Complete initial and ongoing needs assessments using a strengths‑based approach.
• Provide case management services such as goal setting, care planning, assessment, counselling, crisis intervention, follow‑up supports, and referrals.
• Support tenants with housing stability, including move‑in/move‑out transition planning.
• Work with Housing staff on unit‑related issues such as pest control, fire safety concerns, clutter/hoarding, and unit damages.
• Empower clients to increase independence and achieve personal goals.
• Support clients in building daily living skills (cooking, housekeeping, budgeting, shopping, leisure planning, etc.).
• Identify changes in a client’s mental status or functioning and take appropriate action.
• Provide crisis prevention, management, intervention, and conflict mediation.
• Build and maintain supportive, flexible, ongoing relationships with clients.
• Introduce new tenants to the community and encourage involvement in on‑site programs and engagement activities.
• Help clients develop supportive networks and connections in the community.
• Maintain accurate and timely documentation, case notes, and client files.
• Document significant events, changes in service needs, and risk‑related concerns.
• Apply ethical standards and uphold trauma‑informed, harm‑reduction, and anti‑oppressive practices.
• Participate in team, unit, and cross‑department meetings to support healthy team functioning.
• Work collaboratively with other WoodGreen staff to ensure effective program operations.
• Take part in training, education, and skill‑building activities as required.
• Support and mentor student placements and volunteers.
• Represent the organization at external committees and forums.
• Assist clients in navigating the health system, including hospitals, primary care, and community health centres.
• Accompany clients to appointments that may require therapeutic support (medical appointments, court hearings, etc.).

• Provide culturally and linguistically responsive service to clients and caregivers.
• Uphold harm‑reduction, trauma‑informed, anti‑racism, and anti‑oppressive principles in daily practice.
• Participate in outreach to ensure ongoing access to the program.
• Stay informed about services offered by other agencies and current best practices.
• Provide mentorship or supervision to students and volunteers as needed.
• Maintain an assigned caseload and deliver services through visits, email, phone, and other communication methods.
• Complete data entry and statistical reporting in line with funder and agency requirements.
• Represent the program on internal committees when required.
• Be prepared to work in environments with pests, hoarding, drug use, and situations involving death and dying.
• Perform other duties as assigned.

• Bachelor’s degree in social work (BSW) or related degree.
• Registered Social Worker (RSW) in good standing with the Ontario College of Social Workers and Social Service Workers (OCSWSSW) and/or Member in good standing with a Professional College in Ontario strongly preferred
• Minimum three (3) years of community experience in mental health, addictions, and/or social work
• Related experience in case management, supportive counselling, conflict and crisis mediation and client engagement.
• Demonstrated experience working with individuals with mental health, substance use, addiction issues, physical health issues and/or homelessness.

• Ability to work in environments where there are pests and hoarding issues.
• Commitment to a client-centered approach and a demonstrated positive attitude.
• Demonstrated cultural competency with ability to communicate and engage with individuals from diverse, ethno-cultural backgrounds and levels of abilities.
• Strong capacity for multi-tasking, analytical, and problem-solving skills
• Demonstrated information and referral skills and ability to work collaboratively with service providers and stakeholders.
• Ability to understand and apply Psycho-Social Rehab principles and Recovery Model.
• Experience with and ability to apply Harm Reduction Principles
• Solid understanding of the Mental Health Act and the Residential Tenancies Act.
• Exceptional advocacy skills.
• Experience encourages tenants to set goals.
• Excellent verbal and written skills.
• Self-directed and independent, but also a dynamic team player.
• Might work in environments where clients use substances.
• Might work in environments wherein clients have incontinence issues.
• Clients may exhibit responsive behaviours including profanities and expletives.
• Able to lift 40lbs.

WoodGreen is an equal opportunity employer. We are committed to providing an inclusive and barrier-free selection process and work environment. If contacted in relation to an employment opportunity, please advise our People & Culture representatives at careers@woodgreen.org of the accommodation measures required. Information received relating to accommodation will be addressed confidentially.

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